Returns and Exchanges

Returns and Exchanges

MagTrim Designs wants nothing more than for you to be satisfied with your purchase. However, MagTrim Designs must be notified of damages or the desire to return merchandise within 5 days of receipt of merchandise. 

To make a return or exchange:

1. Products must be in the same condition as when originally received

2. Product MUST be in its original packaging.

3. Return product in the same box or one of similar size.

4. An authorized RMA number is required for all returns.

5. Except in the case of defective merchandise or a mistake made by MagTrim Designs in filling the order (e.g. incorrect product or quantity shipped), we are unable to refund shipping charges.

6. Except in the case of defective merchandise or a mistake made by MagTrim Designs in filling the order (e.g. incorrect product or quantity shipped), buyer is responsible for RETURN shipping charges.

7. PLEASE NOTE: Orders shipped back to MagTrim Designs without a corresponding RA # will NOT be refunded!

CLICK HERE TO INITIATE YOUR RETURN
 
If you have any additional questions or need help with your return, please contact us at 1-760-598-1956 or sales@magtrim.com.
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