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    you Magnet Questions...Answered!

    MagTrim® magnets are manufactured using nickel-plated, Neodymium Iron Boron (NdFeB).  Refrigerator magnets, on the other hand, are composed of a mixture of powdered ferrite (iron rust) and plastic that are melted together and then exposed to a strong magnetic field. Neodymium Iron Boron is 20X stronger than ferrite and thus lends itself well to applications involving a strong and secure attachment ( like attaching to a chandelier)!

    MagTrim® magnets are "single-unit" magnets.  Jewelry clasp magnets, on the other hand, are composed of 2 separate units: a small, NdFeB magnet glued inside of an outer casing ( see questions below for why this is unfavorable).

    MagTrims®instantly adhere to iron based metals such as iron, nickel, cobalt and tin as well as alloys such as steel.

    MagTrims®will NOT attach to bronze, copper, aluminum, or brass.

    No. NdFeB magnets like those used in a MagTrim®will ONLY lose their magnetism if exposed to a high temperature of 1414 °F.  

    No. Our neodymium magnets are plated in nickel, which is corrosion resistant.However, we recommend keeping MagTrim® crystals and ornaments out of high humidity situations so as to minimize the risk of corrosion.

    We advise using a damp cloth to wipe the charm clean. We have heard reports of customers "sticking" their MagTrims® in the dishwasher (they “stick” to the metal racks in the washer) but we do not recommend this method of cleaning!

    At this time we do not sell our magnets seperately from the crystals or ornaments. Please be sure to get on our mailing list to receive a notification regarding the release of our next patented magnetic hook design!

    They sure are. We currently own (2) patents on our technology: US Patent #7,217,014 and US Patent #7,806,568B. To inquire about our patents, please reach out via email, phone, or chat!

    Shipping & Delivery

    During the holiday season, shipments are typically packed and shipped within 3 days of order placement. Non-seasonal fulfillment times are 1 day.

    Shipping delivery times depend on the shipping method selected at checkout.

    Yes! Shipping is ALWAYS FREE when an order has reached $200. PLUS.. we offer free shipping promotions so please be sure to signup to our email newsletter!

    Yes, we ship our products all over the globe.

    Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region. Please view rates at checkout.

    Warranty & Repair

    Yes. We offer a (1) year warranty on the "magnet" portion of our products. If you notice that your magnet has degraded or chipped in an way during this time, we will happily send you a NEW magnetic "top" FREE of CHARGE.

    Returns & Refunds

    We easily offer both refunds and credits. If you are within the RETURN window, you may elect to have your refund applied to the method used for original payment OR you may choose to receive an IN STORE CREDIT which can be used for a future purchase. Please review our RETURNS PAGE for more information.

    MagTrim Designs must be notified of damages, incorrect shipments or the desire to return merchandise within 7 days of receipt of merchandise. No exceptions can be made to this policy. Please visit our RETURN PAGE for more information and to initiate a return.

    Returns

    *Returns within 7 days receive a full refund. See RETURNS PAGE for details.

    Worldwide shipping

    Ship anywhere, rates available at checkout.

    24/7 support

    Call us anytime at 1 (760) 213-9392 OR use the CHAT feature on this site to receive an IMMEDIATE answer to your question. Or send us an email at support@magtrim.com.

    Wholesale Questions

    Yes. Our wholesale store is now located on the FAIRE website. Click the link HERE to be taken directly to our WHOLESALE SITE.

    1st Order: $300. Rerder: $200 All order minimums are reflected on our FAIRE wholesale site. Click the link here.