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    you Magnet Questions...Answered!

    MagTrim® magnets are manufactured using nickel-plated, Neodymium Iron Boron (NdFeB).  Refrigerator magnets, on the other hand, are composed of a mixture of powdered ferrite (iron rust) and plastic that are melted together and then exposed to a strong magnetic field. Neodymium Iron Boron is 20X stronger than ferrite and thus lends itself well to applications involving a strong and secure attachment ( like attaching to a chandelier)!

    MagTrim® magnets are "single-unit" magnets.  Jewelry clasp magnets, on the other hand, are composed of 2 separate units: a small, NdFeB magnet glued inside of an outer casing ( see questions below for why this is unfavorable).

    MagTrims®instantly adhere to iron based metals such as iron, nickel, cobalt and tin as well as alloys such as steel.

    MagTrims®will NOT attach to bronze, copper, aluminum, or brass.

    No. NdFeB magnets like those used in a MagTrim®will ONLY lose their magnetism if exposed to a high temperature of 1414 °F.  

    No. Our neodymium magnets are plated in nickel, which is corrosion resistant.However, we recommend keeping MagTrim® crystals and ornaments out of high humidity situations so as to minimize the risk of corrosion.

    We advise using a damp cloth to wipe the charm clean. We have heard reports of customers "sticking" their MagTrims® in the dishwasher (they “stick” to the metal racks in the washer) but we do not recommend this method of cleaning!

    At this time we do not sell our magnets seperately from the crystals or ornaments. Please be sure to get on our mailing list to receive a notification regarding the release of our next patented magnetic hook design!

    They sure are. We currently own (2) patents on our technology: US Patent #7,217,014 and US Patent #7,806,568B. To inquire about our patents, please reach out via email, phone, or chat!

    Shipping & Delivery

    During the holiday season, shipments are typically packed and shipped within 24 hours of order placement.

    Shipping delivery times depend on the shipping method selected at checkout.

    Yes! Shipping is ALWAYS FREE when an order has reached $200. PLUS.. we offer free shipping promotions so please be sure to signup to our email newsletter!

    Yes, we ship our products all over the globe.

    Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region. Please view rates at checkout.

    Warranty & Repair

    Yes. We offer a (1) year warranty on the "magnet" portion of our products. If you notice that your magnet has degraded or chipped in an way during this time, we will happily send you a NEW magnetic "top" FREE of CHARGE.

    Returns & Refunds

    A — Damaged or Incorrect Products: If you notify us within 7 days of receiving your order, we will provide replacement merchandise for approved damaged or incorrect items.

    B — Buyer’s Remorse Returns: Returns requested within 7 days of receipt are eligible for store credit only, less original shipping charges. The customer is responsible for return shipping costs. Please review our Returns & Exchanges page for complete details.

    Wholesale Questions

    Yes. Our wholesale store is now located on the FAIRE website. Click the link HERE to be taken directly to our WHOLESALE SITE.

    1st Order: $300. Rerder: $200 All order minimums are reflected on our FAIRE wholesale site. Click the link here.